Dicey Wine Club – Terms & Conditions
Last updated: 4 November 2026
Welcome to the Dicey Wine Club.
Our Wine Club is about sharing the wines we love making, keeping you connected to Bannockburn, and giving you a few extra reasons to enjoy Dicey.
We've kept these terms straightforward so you know exactly what to expect.
1. Membership
The Dicey Wine Club is operated by Dicey Limited, Central Otago, New Zealand.
Membership is available to individuals aged 18 years or older.
By joining the Wine Club, you agree to these Terms & Conditions and authorise Dicey to process recurring wine orders and payments in accordance with your chosen membership.
Membership continues until you choose to cancel.
There is no minimum membership period, no minimum number of deliveries and no cancellation fee. We'd love you to enjoy at least three shipments, but there's no obligation to do so.
2. Our Wine Clubs
We offer two membership options.
Goodness in a Box
Three scheduled deliveries each year.
A minimum order of two boxes per delivery.
The ability to customise your wine selection.
15% discount on all Dicey wine purchases.
Flat $10 shipping per Wine Club delivery within New Zealand.
Complimentary Cellar Door tasting.
Invitations to guided winery tours and wine tastings with Matt and/or James.
Straight Six
Six bottles of wine delivered three times each year.
The ability to customise your wine selection.
15% discount on all Dicey wine purchases.
Flat $10 shipping per Wine Club delivery within New Zealand.
Complimentary Cellar Door tasting.
Access to selected older vintages, subject to availability.
Invitations to guided winery tours and wine tastings with Matt and/or James.
All membership benefits apply while your membership remains active.
Our first 50 Wine Club members will be recognised as our inaugural members. This acknowledgement does not provide additional discounts or benefits, and the same membership terms apply to everyone.
3. Wine Deliveries
Our regular Wine Club deliveries take place in March, July and December.
We'll confirm the timing of your first delivery when you join.
Before each scheduled shipment, we'll email you with details of your proposed wine selection, pricing, expected delivery date and the deadline for making changes.
The delivery dates we provide are estimates. Occasionally, courier delays, weather or other circumstances beyond our reasonable control may affect delivery timing.
4. Choosing Your Wines
We want you to receive wines you'll genuinely enjoy.
Before each scheduled shipment, you can log in to your Wine Club account and customise your wine selection from the available range.
For Goodness in a Box, each shipment must contain at least two boxes. For Straight Six, each shipment must contain at least six bottles.
Wine selections are subject to availability.
We aim to ensure that sufficient stock is available to fulfil member preferences. In the unlikely event that a selected wine becomes unavailable, we'll contact you to agree on an appropriate alternative or another suitable resolution.
If you don't change your selection before the notified deadline, we'll proceed with the wines and quantities shown in your shipment notification.
Changes to your wine selection must be made at least seven calendar days before the scheduled delivery date.
5. Pricing and Payment
Wine Club membership involves recurring wine purchases rather than an upfront membership fee.
By joining, you authorise Dicey Limited to charge your nominated payment method for each scheduled shipment, including the wines selected and applicable freight.
Your 15% membership discount will be applied to your eligible Dicey wine purchases while your membership is active.
To receive your discount on additional online purchases, please log in to your Wine Club account before placing your order.
All prices are in New Zealand dollars and include GST.
We'll notify you of the proposed shipment, total amount payable and intended payment date before processing each scheduled Wine Club order.
Payments are processed securely through our online commerce platform.
If a payment is unsuccessful, we'll contact you to arrange payment before dispatching your wine.
6. Shipping and Delivery
Wine Club shipments are available for delivery within New Zealand.
A flat shipping charge of $10 applies to each scheduled Wine Club delivery to a New Zealand address.
International shipping is not included in the Wine Club arrangements.
You are responsible for keeping your delivery address and contact details up to date.
Wine must only be supplied to people aged 18 years or older. Our delivery partners may require proof of age before releasing a delivery.
If delivery cannot be completed because of incorrect information or circumstances within your control, additional redelivery charges may apply. Any such charges will be discussed with you before proceeding.
Nothing in these terms limits Dicey's responsibilities under New Zealand consumer law.
7. Skipping a Delivery
We understand that sometimes you might have enough wine in the cellar, be travelling, or simply want to miss a shipment.
You are welcome to skip an individual Wine Club delivery without cancelling your membership.
To skip an upcoming delivery, please update your membership through your online account or contact us at least seven calendar days before the scheduled delivery date.
You won't be charged for a delivery that has been successfully skipped before the deadline.
Skipping a delivery does not cancel your membership, and your membership benefits remain available while your membership is active.
Your normal delivery schedule will resume with the next scheduled shipment unless you request otherwise.
8. Cancelling Your Membership
There is no minimum membership period or cancellation fee.
You can cancel your membership at any time by managing your online account or contacting us at hello@dicey.nz.
To ensure your cancellation also stops the next scheduled shipment, please cancel at least seven calendar days before its scheduled delivery date.
If you cancel after this deadline, the upcoming shipment may already have been processed. We'll make reasonable efforts to stop an order that has not yet been dispatched, but cannot guarantee that a late cancellation will prevent that shipment.
Your cancellation will prevent all subsequent scheduled shipments.
Once your membership ends, your Wine Club discounts and other member benefits will cease.
Cancellation does not affect your rights under New Zealand consumer law.
9. Member Benefits and Experiences
Your 15% wine discount and other membership benefits are available while your membership is active.
Complimentary Cellar Door tastings are subject to normal opening hours and reasonable availability.
Invitations to winery tours, special tastings and member events are subject to availability. Some experiences may require advance booking or involve an additional charge, which will be clearly communicated.
Straight Six members may have access to selected older vintages. Availability and pricing will vary depending on the wines released.
Membership benefits are intended for the member and are not transferable without Dicey's agreement.
10. Damaged, Faulty or Incorrect Wine
We take care when packing and shipping our wines.
If your delivery arrives damaged, contains an incorrect wine or you believe a wine is faulty, please contact us at hello@dicey.nz as soon as reasonably practicable.
Please include your order details and, where appropriate, photographs to help us resolve the issue.
We'll arrange an appropriate remedy in accordance with your rights under New Zealand consumer law, including replacement or refund where required.
Nothing in these terms excludes or restricts your rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.
11. Changes to Membership Terms
From time to time, we may need to adjust Wine Club prices, selections, delivery arrangements or membership benefits.
Where a proposed change materially affects your membership, we'll provide reasonable advance notice before it takes effect.
You'll have the opportunity to cancel your membership before the changed terms apply to a future shipment.
Changes will not retrospectively affect orders already accepted and paid for.
12. Privacy and Communications
We collect and use your personal information to administer your membership, process payments, arrange deliveries and communicate important Wine Club information.
Your information is handled in accordance with our Privacy Policy, available on the Dicey website.
As a member, you'll receive essential communications about upcoming shipments, payments and your membership.
We may also send wine news, special offers and event invitations where you have agreed to receive marketing communications.
You can unsubscribe from marketing communications at any time without affecting your membership.
13. Responsible Alcohol Sales
You must be at least 18 years old to join the Dicey Wine Club or purchase wine.
By joining, you confirm that you are legally entitled to purchase alcohol and that any nominated recipient is aged 18 or older.
We reserve the right to refuse or cancel a transaction where completing the sale or delivery would breach applicable New Zealand alcohol legislation.
14. Contact Us
If you've got any questions about your Wine Club membership, please get in touch.
Dicey Limited
98 Paterson Road, RD2
Nevis 9384, Central Otago
New Zealand
Email: hello@dicey.nz
Website: www.dicey.nz
These Terms & Conditions are governed by New Zealand law.